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Business Workshops
The
Massachusetts Small Business Development Center Northeast Regional
Office conducts free or low-cost
workshops addressing a wide range of concerns for
both start-up and existing businesses. Many of these programs are
cosponsored with local chambers of commerce, colleges and
universities, community development organizations, trade
associations, banks and corporate sponsors.
All workshops are
held in Massachusetts and offered free of charge
(unless noted otherwise). Pre-registration is required.
Please note:
Registration closes at noon on the
day prior to the seminar. Unless a seminar is full,
walk-ins are welcome.
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We have audiocasts available from some of our
previous workshops. Click here to learn
more.
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Weather Cancellations: If a host school
closes due to inclement weather, SBDC workshops
at that location are canceled. If possible, we
will try to reschedule workshops. Please refer
to the host school websites for schedule changes
and weather alerts |
For a complete listing of SBDC seminars offered
throughout
the state, please visit
www.msbdc.org.
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**Program Descriptions**
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Lean Office: Get Rid of
Non-Productive Office
Tasks
Are you or your
employees performing
activities or processes
that don't really make
sense? Spending time on
things that have nothing
to do with the job
description or with
serving customers? Get
the lowdown on
identifying wasteful
activities. Learn some
simple yet powerful
countermeasures you can
use to do away with the
interruptions,
duplication, and other
activities that are
cluttering your road to
success.
The speaker will be
Pat Wardwell, COO of the
Greater Boston
Manufacturing
Partnership.
Date:
Tuesday, May 15, 2012
Time: 8:30 -
10:30 a.m.
Location:
Enterprise Center at
Salem State University,
121 Loring Avenue, Suite
106, Salem (directions)
Cost:
Free
Contact:
Register online with
link below. If you have
questions, contact
Laurel Costello at
978-542-6343 or
sbdc@salemstate.edu.

Cosponsored by the Enterprise Center at
Salem State University
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Business Legal Issues
Ensure the smooth
flow of your business by
selecting the
appropriate legal
structure, obtaining
permits and licenses,
protecting business
assets and knowing your
responsibilities as an
employer. Although
formal legal advice
cannot be offered, this
workshop will provide
guidelines for your
venture.
The speaker will be
Bill Norman, Esq. with
LeClairRyan.
Date:
Thursday, May 17, 2012
Time: 8:30 -
10:30 a.m.
Location:
Enterprise Center at
Salem State University,
121 Loring Avenue, Suite
106, Salem (directions)
Cost:
Free
Contact:
Register online with
link below. If you have
questions, contact
Laurel Costello at
978-542-6343 or
sbdc@salemstate.edu.

Cosponsored by the Enterprise Center at
Salem State University
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Manners Matter: The
Power of Professional
Protocol
Your behavior can
have an impact of your
bottom line. Business is
based upon establishing
and maintaining
relationships. What are
you communicating
through your attire,
body language, and
interactions? What do
your communication
techniques—in
person, in writing, and
online—say
about you? This program
focuses on social skills
to persuade clients,
impress others, and win
over your co-workers.
The speaker will be
Jodi Smith, president of
Mannersmith.
Date:
Tuesday, May
22, 2012
Time: 8:30 -
10:30 a.m.
Location:
Enterprise Center at
Salem State University,
121 Loring Avenue, Suite
106, Salem (directions)
Cost:
Free
Contact:
Register online with
link below. If you have
questions, contact
Laurel Costello at
978-542-6343 or
sbdc@salemstate.edu.

Cosponsored by the Enterprise Center at
Salem State University
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Groupon and Other Online
Buying: Tricks and
Treats
Group buying
opportunities abound and
can be a great marketing
tool for your
business. But they can
also be a devastating
mistake. This workshop
covers the pros and cons
of group buying and how
to negotiate a deal that
works for your
particular business and
needs.
The speaker will be
Arik Keller, senior
director of Product,
Merchant Services at
WHERE, Inc.
Date:
Tuesday, June
5, 2012
Time: 8:30 -
10:30 a.m.
Location:
Enterprise Center at
Salem State University,
121 Loring Avenue, Suite
106, Salem (directions)
Cost:
Free
Contact:
Register online with
link below. If you have
questions, contact
Laurel Costello at
978-542-6343 or
sbdc@salemstate.edu.

Cosponsored by the Enterprise Center at
Salem State University
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Easier, Better, Faster,
Cheaper: The Power of
Lean Manufacturing
Small
companies, as well as
large, worry about how
to do more without
adding cost and
complexity. The concept
of continuous
improvement, also known
as "lean", can work in
any size operation.
Enhance quality,
reduce costs, decrease
delivery cycles and
delight customers—all
at the same time—with
a lean strategy that can
bring competitive
advantage while keeping
you focused on what
customers will pay for.
The speaker will be
Pat Wardwell, COO of the
Greater Boston
Manufacturing
Partnership.
Date:
Thursday, June 7, 2012
Time: 8:30 -
10:30 a.m.
Location:
Enterprise Center at
Salem State University,
121 Loring Avenue, Suite 106, Salem (directions)
Cost:
$10 - payable with
a credit card or PayPal
Contact:
Click here to
register online or
contact Renee Gannon at
978-542-7576 or
rgannon@enterprisectr.org
Cosponsored by
the Enterprise Center at
Salem State University
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The
Art & Science of Sales
and Marketing
Innovative and
practical approaches to
sales will quickly
improve your company's
bottom line. Learn
about cold calling,
closing sales, getting
that first appointment,
making presentations and
developing positive
long-term relationships
with customers.
The speaker will be
Jay Wallus of
JayWallus.com.
Date:
Tuesday, June 12, 2012
Time: 8:30 -
10:30 a.m.
Location:
Enterprise Center at
Salem State University,
121 Loring Avenue, Suite
106, Salem (directions)
Cost:
Free
Contact:
Register online with
link below. If you have
questions, contact
Laurel Costello at
978-542-6343 or
sbdc@salemstate.edu.

Cosponsored by the Enterprise Center at
Salem State University
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Mobile
Marketing 2012
Your customers are
increasingly interacting
with the web and their
peers using smart
phones, iPads and other
mobile devices. How can
you leverage this to
drive traffic to your
business, increase
word-of-mouth marketing,
and influence customer
behavior? Together we
will determine how your
business can benefit
from mobile marketing.
The speaker will be
Keith Griffis,
consultant with Simple
Media Marketing.
Date:
Thursday, June
21, 2012
Time: 8:30 -
10:30 a.m.
Location:
Enterprise Center at
Salem State University,
121 Loring Avenue, Suite
106, Salem (directions)
Cost:
Free
Contact:
Register online with
link below. If you have
questions, contact
Laurel Costello at
978-542-6343 or
sbdc@salemstate.edu.

Cosponsored by the Enterprise Center at
Salem State University
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Cancellation Policy |
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Cancellations received by noon the day prior to
the seminar will be entitled to a refund. No
refund will be given on notifications received
after that time or in any no-show situation. The
MSBDC reserves the right to cancel or reschedule
a seminar due to insufficient enrollment.
Registration fees will be returned or credited
towards a future program. |
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