Massachusetts Small Business Development Center (MSBDC)
     

 

 

Business Workshops

The Massachusetts Small Business Development Center Northeast Regional Office conducts free or low-cost workshops addressing a wide range of concerns for both start-up and existing businesses. Many of these programs are cosponsored with local chambers of commerce, colleges and universities, community development organizations, trade associations, banks and corporate sponsors.

All workshops are held in Massachusetts and offered free of charge (unless noted otherwise). Pre-registration is required.

Please note: Registration closes at noon on the day prior to the seminar. Unless a seminar is full, walk-ins are welcome.

audio 

We have audiocasts available from some of our previous workshops. Click here to learn more.

     
snow    Weather Cancellations: If a host school closes due to inclement weather, SBDC workshops at that location are canceled. If possible, we will try to reschedule workshops. Please refer to the host school websites for schedule changes and weather alerts 

For a complete listing of SBDC seminars offered throughout
the state, please visit www.msbdc.org.

 

 

 

 

 

 

**Program Descriptions**

Lean Office: Get Rid of Non-Productive Office Tasks

Are you or your employees performing activities or processes that don't really make sense? Spending time on things that have nothing to do with the job description or with serving customers? Get the lowdown on identifying wasteful activities. Learn some simple yet powerful countermeasures you can use to do away with the interruptions, duplication, and other activities that are cluttering your road to success.

The speaker will be Pat Wardwell, COO of the Greater Boston Manufacturing Partnership.

Date: Tuesday, May 15, 2012
Time: 8:30 - 10:30 a.m.
Location: Enterprise Center at Salem State University, 121 Loring Avenue, Suite 106, Salem (directions)
Cost: Free
Contact: Register online with link below. If you have questions, contact Laurel Costello at 978-542-6343 or sbdc@salemstate.edu.

register online

Cosponsored by the Enterprise Center at Salem State University

Business Legal Issues

Ensure the smooth flow of your business by selecting the appropriate legal structure, obtaining permits and licenses, protecting business assets and knowing your responsibilities as an employer. Although formal legal advice cannot be offered, this workshop will provide guidelines for your venture.

The speaker will be Bill Norman, Esq. with LeClairRyan.

Date: Thursday, May 17, 2012
Time: 8:30 - 10:30 a.m.
Location: Enterprise Center at Salem State University, 121 Loring Avenue, Suite 106, Salem (directions)
Cost: Free
Contact: Register online with link below. If you have questions, contact Laurel Costello at 978-542-6343 or sbdc@salemstate.edu.

register online

Cosponsored by the Enterprise Center at Salem State University

Manners Matter: The Power of Professional Protocol

Your behavior can have an impact of your bottom line. Business is based upon establishing and maintaining relationships. What are you communicating through your attire, body language, and interactions? What do your communication techniquesin person, in writing, and onlinesay about you? This program focuses on social skills to persuade clients, impress others, and win over your co-workers.

The speaker will be Jodi Smith, president of Mannersmith.

Date: Tuesday, May 22, 2012
Time: 8:30 - 10:30 a.m.
Location: Enterprise Center at Salem State University, 121 Loring Avenue, Suite 106, Salem (directions)
Cost: Free
Contact: Register online with link below. If you have questions, contact Laurel Costello at 978-542-6343 or sbdc@salemstate.edu.

register online

Cosponsored by the Enterprise Center at Salem State University

 

Groupon and Other Online Buying: Tricks and Treats

Group buying opportunities abound and can be a great marketing tool for your business. But they can also be a devastating mistake. This workshop covers the pros and cons of group buying and how to negotiate a deal that works for your particular business and needs. 

The speaker will be Arik Keller, senior director of Product, Merchant Services at WHERE, Inc.

Date: Tuesday, June 5, 2012
Time: 8:30 - 10:30 a.m.
Location: Enterprise Center at Salem State University, 121 Loring Avenue, Suite 106, Salem (directions)
Cost: Free
Contact: Register online with link below. If you have questions, contact Laurel Costello at 978-542-6343 or sbdc@salemstate.edu.

register online

Cosponsored by the Enterprise Center at Salem State University

Easier, Better, Faster, Cheaper: The Power of Lean Manufacturing

 Small companies, as well as large, worry about how to do more without adding cost and complexity. The concept of continuous improvement, also known as "lean", can work in any size operation.

Enhance quality, reduce costs, decrease delivery cycles and delight customersall at the same timewith a lean strategy that can bring competitive advantage while keeping you focused on what customers will pay for.

The speaker will be Pat Wardwell, COO of the Greater Boston Manufacturing Partnership.

Date: Thursday, June 7, 2012
Time: 8:30 - 10:30 a.m.
Location: Enterprise Center at Salem State University, 121 Loring Avenue, Suite 106, Salem (directions)
Cost: $10 - payable with a credit card or PayPal
Contact: Click here to register online or contact Renee Gannon at 978-542-7576 or rgannon@enterprisectr.org

Cosponsored by the Enterprise Center at Salem State University

 

The Art & Science of Sales and Marketing

Innovative and practical approaches to sales will quickly improve your company's bottom line.  Learn about cold calling, closing sales, getting that first appointment, making presentations and developing positive long-term relationships with customers.

The speaker will be Jay Wallus of JayWallus.com.

Date: Tuesday, June 12, 2012
Time: 8:30 - 10:30 a.m.
Location: Enterprise Center at Salem State University, 121 Loring Avenue, Suite 106, Salem (directions)
Cost: Free
Contact: Register online with link below. If you have questions, contact Laurel Costello at 978-542-6343 or sbdc@salemstate.edu.

register online

Cosponsored by the Enterprise Center at Salem State University

Mobile Marketing 2012

Your customers are increasingly interacting with the web and their peers using smart phones, iPads and other mobile devices. How can you leverage this to drive traffic to your business, increase word-of-mouth marketing, and influence customer behavior? Together we will determine how your business can benefit from mobile marketing.

The speaker will be Keith Griffis, consultant with Simple Media Marketing.

Date: Thursday, June 21, 2012
Time: 8:30 - 10:30 a.m.
Location: Enterprise Center at Salem State University, 121 Loring Avenue, Suite 106, Salem (directions)
Cost: Free
Contact: Register online with link below. If you have questions, contact Laurel Costello at 978-542-6343 or sbdc@salemstate.edu.

register online

Cosponsored by the Enterprise Center at Salem State University




Cancellation Policy
Cancellations received by noon the day prior to the seminar will be entitled to a refund. No refund will be given on notifications received after that time or in any no-show situation. The MSBDC reserves the right to cancel or reschedule a seminar due to insufficient enrollment. Registration fees will be returned or credited towards a future program.

 

 
     
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